Your store is losing revenue to fixable problems. I find them.

When you hire an agency, you talk to an account manager, a strategist handles your brief, a junior analyst runs the audit, and a copywriter writes the report. Four people, none of whom know your store as well as you do, and all of whom are working on multiple clients at once. With BTNG.studio, you talk directly to the person doing the work. 20+ years of UX experience, Toptal Top 3%, CXL Certified in CRO. No handoffs, no account management overhead, no interpretation loss between what you said and what gets analyzed.

Fixed-price deliverables for audits, not hourly rates. You know the cost before you start. For ongoing consulting engagements, I scope clearly defined monthly deliverables with defined outcomes. No open-ended retainers where the scope drifts. Pricing is on the research page.

It depends entirely on where you're starting from and what problems I find. A store with a clear checkout problem that gets fixed can see conversion rate improvements of 0.3-0.8 percentage points within weeks. A store that's already well-optimized will see smaller gains from any single change. ANWB saw €2.8 million in annual savings from a structured audit and redesign engagement. That's an unusually large number from an unusually large store. More typical: a 1-2% conversion rate improvement on a store doing €2M annually translates to €20,000-€40,000 in additional revenue. The audit costs a fraction of that.

Yes. Most work is for Dutch and European ecommerce stores, but the methodology works regardless of market. For non-Dutch stores, I don't bring in EU-specific knowledge where it's not relevant. ADIDAS global ecommerce work covered multiple markets. KLM's digital products serve an international audience. The fundamentals of ecommerce UX don't change by country, but the specific friction points do.

A standalone audit takes 5-7 business days to deliver. Implementation support can run for 4-12 weeks depending on what the audit finds and how quickly your team can implement. Ongoing monthly consulting engagements typically run in 3-month increments with defined deliverables. There are no minimum term requirements for most engagements.